A complete business phone system configured, monitored and supported by us—with inclusive UK calls, your business number, deskphones and the NetGenius Voice app.
Start with what your team needs today. Everything can be expanded later.
Need an 0800, memorable or specialist number? We will price it separately so you only pay for what you choose.
Compare app-enabled business calling plans rather than stripped-back entry licences. NetGenius also includes the people who configure and manage it for you.
From £13.50per user, with unlimited UK minutes
£270 monthlyfor a 20-person team
One-off managed setup: £149
£15.00per user
£300 monthly£30 more than NetGenius at 20 users
£20.00per user
£400 monthly£130 more than NetGenius at 20 users
£20.09per user before a call package
£401.80 monthly£131.80 more than NetGenius before calls
| Price and service | Vonage Core | Dialpad Pro | BT Cloud Voice Collaborate | NetGenius Voice |
|---|---|---|---|---|
| Monthly service per user | £15.00Core plan | £20.00Pro plan | £20.09Collaborate on a 60-month licence | From £13.50unlimited UK minutes included |
| 20-user monthly service | £300.00Core plan | £400.00Pro plan | £401.80before call package and options | £270.00with unlimited UK minutes and management |
| NetGenius saving at 20 users | £30 each month | £130 each month | £131.80 each monthbefore any BT call package | Lowest displayed monthly service |
| UK landline and mobile calls | Included on Corestandard destinations | Unlimited UK callsstandard destinations | PAYG or add a call package | Unlimited UK minutes01, 02, 03 and major UK mobiles |
| Business number | Included | Includednew number or number porting | Regional numbers available | Includednew number or port yours |
| Mobile and desktop calling | Included | Included | Included | IncludedNetGenius app and configured desktop softphone |
| Call-flow design and setup | Admin tools and onboarding support | Self-service administration and support | Self-install, with installation options | Managed for youmenus, queues, hours and routing |
| Ongoing changes | Customer-managed with provider support | Customer-managed through the admin portal | Portal and helpdesk support | We make the changesone local team who knows your system |
| Network and on-site help | Not a local network service | Not a local network service | LAN and cabling options available | Same Devon IT teamphones, network, users and support |
| NetGenius initial setup | Provider terms apply | Online setup and provider support | Self-install or priced installation options | £149 one-offconfigured, tested and handed over |
Published offers checked 4 August 2026 from Vonage, Dialpad and BT Business. Plans are not identical and provider prices, commitments, call destinations and inclusions change. Unlimited and included calls cover standard destinations under each provider's terms. NetGenius estimates are confirmed after checking call patterns, numbers and site requirements.
You get the phones, apps and visibility. We take care of the technical work behind them.
Answer on a deskphone, mobile app or configured desktop softphone without exposing your personal number.
Opening hours, menus, queues, ring groups, transfers and voicemail are designed around how your business really works.
NetGenius Voice securely connects users to the right organisation and extension without asking them to type SIP server details.
Normal business calls to UK 01, 02, 03 and major UK mobile networks are included, subject to fair use and excluded destinations.
We coordinate number porting and test the new routing before your migration date.
One Devon-based team can help with the phone system, handsets, network and users—without sending you between suppliers.
Your Voice Portal brings call demand, missed calls, recordings, analytics and call flows into one clear view. We operate the platform and help turn the information into practical changes.
Portal previews use demonstration data. Available reporting and recording features depend on the agreed service configuration.
NetGenius Voice is not a generic softphone with a logo pasted on. We built the sign-in, secure provisioning, background call wake-up, call history, voicemail and availability experience around the phone systems we manage.
A NetGenius-managed desktop softphone is available now. Our dedicated desktop client is in development.
Traditional PSTN, ISDN and related analogue services are scheduled to close. Businesses still relying on them should move to an IP-based service and check every device connected to an old line—not only telephones.
Deadline confirmed by Openreach and BT Business.
We document numbers, users, call flows and analogue devices.
We size users and call capacity, then agree the migration plan.
We build the system, app accounts, routing and handsets.
We confirm inbound and outbound calling before completing the port.
Usually, yes. We check portability first, collect the required authority and coordinate the transfer. Your old service must stay active until the port completes.
No. Users can work from the NetGenius Voice mobile app, a configured desktop softphone, a deskphone, or a combination. We recommend the mix that suits each role.
VoIP depends on power and connectivity. We can plan mobile-app continuity, call diversion, UPS protection and resilient internet where the business risk justifies it.
Normal business calls to UK 01, 02, 03 and major mobile networks are included. International, premium, specialist and excluded destinations are charged separately, and fair-use terms apply.
New-number systems can be ready quickly. Number ports take longer and vary by losing provider and number type. We agree the sequence and do not cancel the old service prematurely.
No. We support remote and multi-site teams across the UK, with friendly on-site assistance available throughout our core Devon and Somerset service area.
Send the calculator details to our team. We will check number availability, porting, call capacity and any site work before giving you a confirmed proposal.
Prefer to talk?
01884 696 000 · contactus@netgeniusit.co.uk
