Managed IT Support
Day-to-day IT support built around your team
NetGenius provides ongoing IT support to businesses and organisations across Devon and Somerset from our base in Uffculme. An agreed service can cover users, computers, Microsoft 365, networks, cloud services, backups and security controls.
We support people face to face and through secure remote tools. NetGenius can act as your managed IT team or work alongside an internal contact, with service hours, responsibilities, response targets and project work set out clearly.
Support shaped around your business
Agree the users, sites, devices and services included so support reflects how your organisation actually works.
Clear scope and costs
Your proposal explains what is included, what is project work and any service limits or exclusions before support begins.
Proactive maintenance and monitoring
According to the agreed plan, maintenance and automated monitoring help identify issues and keep core systems manageable.
Face-to-face and remote support
Speak to a local team, receive secure remote help for day-to-day issues and welcome us on site when hands-on support is useful.